Osaki OS Pro First Class Massage Chair Review

Osaki OS Pro First Class Massage Chair Review


Back Massage


Foot/Calf Massage


Air Compression Massage


User Flexibility (Height/Weight)


Value For Money



  • One Of The Most Simplest Massage Chairs To Operate & Navigate!
  • 23 Auto Modes Ensure Massage Remains Interesting For A Very Long Time!
  • 3D Rollers Coupled With A 50'' L-Track Makes For A Very Intense Massage Experience!


  • It Is On The Pricier Side!
  • User Flexibility Especially Height Range Is Lacking

It’s Called First Class But Does It Live Up To That Description?

Welcome back to yet another massage chair review! Today we’re looking at the Osaki OS Pro First Class; a chair released about a year and a half ago.

For those who don’t know, Osaki are an American company based out of Carrollton, Texas.

That might be surprising to some of you given that the name “Osaki” sounds more Japanese than it does American! Osaki chairs are manufactured in China, and distributed and sold out of the US. There are some exceptions of course, as Osaki do have chairs that are made in Japan.

Okay, so what’s the deal with the First Class?

There’s a lot to talk about, but if you want a quick and dirty introduction to the First Class, check out the video below! (Source: Official Titan Osaki Massage Channel).

Don’t worry if you didn’t get much from the video, we’ll break it all down in much more detail below!


5 Things I Love About The Osaki OS Pro First Class Massage Chair!

#1 High Intensity 3D Rollers!

One of the most important things on a massage chair are the rollers. Rollers in many ways define how well or poorly a chair will perform, and that’s because they are the one contraption that delivers most of the massage. The remainder is done by the airbags.

As of writing this post, there are 3 different kinds of rollers you can find on massage chairs: 2D, 3D, and 4D.

The “D” in all of those simply stands for dimension. 2D rollers can move in 2 dimensions, 3D in 3 dimensions and so on. Let’s talk about 3D rollers because that’s the kind the First Class is equipped with. What are the 3 dimensions?

Not The Best Picture, But You Get The Point!
Here’s How 3D Rollers Function!
Dimension #1—Depicted by the vertical arrow in the image, this signifies the rollers ability to move up and down along the back.
Dimension #2—Depicted by the horizontal arrow, this signifies the rollers ability to move from side to side along the width of the back.
Dimension #3—Depicted by the outward arrows, this signifies the rollers ability to protrude in and out from the back. The more in, the more deep!

It’s dimension #3 that makes chairs with 3D rollers capable of performing massage at a high intensity. In 2D chairs this is usually not the case.

Another way to look at these dimensions is in terms of x, y, and z axes. If you’re a math junkie like me, this will be something you can appreciate! Basically the same explanation applies as discussed previously.

Osaki OS Pro First Class 3D Rollers

When talking about rollers, there’s also the roller track to discuss. When you think of roller tracks, you can think of them as railway tracks or train tracks. The purpose of train tracks are to allow the train to traverse from point A to point B. Similarly, roller tracks are in place to allow the rollers to traverse from point A to point B.

For the First Class, point A is the neck and point B is the glutes.

This is what we refer to as L-Track. If you look at the image below, you will see why it’s called L-Track!

Osaki OS Pro First Class L-Track

#2 A Whopping 23 Auto Massage Modes!

What a lot of people love about the First Class is the 3D rollers and L-Track system. However, my favorite thing about this chair is the 23 auto modes!

It’s one thing to have the best technology, but with no user experience, technology is useless!

This is why in all of my review posts, I keep stressing about auto modes. You can think of auto modes as software, and the chair’s physical components as hardware. With only a few poorly designed auto modes, it’s like running a powerful machine with no software to handle it. Therefore user experience will suffer!

The more auto modes you have, the better!

What are all of these 23 auto modes? Well they are broken out into 4 categories: healthcare, relaxation, special, and VIP. Below are a description of all 23 auto modes!

Osaki OS Pro First Class Auto Modes 1

Osaki OS Pro First Class Auto Modes 2

How can you select one of the 23 auto modes?

It’s pretty simple. You can activate an auto mode directly from the remote control itself. The image below shows this on the touch screen LCD remote.

Osaki OS Pro First Class LCD Remote Control

#3 A Total Of 5 Massage Techniques!

Just like auto modes, the more massage techniques a chair can perform, the better the overall user experience. The First Class can perform 5 massage techniques: these include Swedish, grasp, knead, flap, and shiatsu.

Osaki OS Pro First Class Massage Techniques

Are 5 techniques enough? 5 or 6 is what you should typically be looking for in a massage chair. Anything less should raise some flags, and anything more is obviously a benefit!

Is there a way to manually trigger each of these techniques? Yes the alternative to auto modes is to control the chair in manual mode, and when you do you have the ability to pick from any of the manual techniques.

#4 Space Saving Technology

This is a cool little feature where you don’t require tons of space when deciding where to place a chair. In many ways this is a gamechanger because it allows those with smaller homes and spaces to still own and enjoy a massage chair.

How does it work? Simple. As the chair reclines backward, it’s mounted on a base which in turn slides forward.

Because of this simple design enhancement, the clearance required from the back of the chair is greatly minimised. For the First Class, this distance is a mere 1.5 inches from back of chair to the wall.

Osaki OS Pro First Class Space Saving Recline

Space saving is a feature that’s particularly common to Osaki/Titan/Apex chairs. For those who don’t know, these 3 brands are all manufactured by the same company under the same umbrella.

#5 Spinning Foot Rollers!

When comparing massage chairs to the real thing, one of the biggest drawbacks with chairs is that they can only offer so much coverage. The L-Track rollers are great at targeting everything from the neck to the glutes, but anything downwards of that is out of coverage really.

No roller coverage means the only way to massage is through air compression. While air compression does certainly have its benefits, it cannot be relied on as the single massage technique! It’s just not effective enough!

This is why dedicated foot rollers become so important. Without foot rollers, foot massage is completely lost or forgotten. Which begs a bigger question: is foot massage all that important even? Depends on who you ask. If you ask me, I will tell you without any hesitation that it would be a bad idea to buy a massage chair without foot rollers.

Osaki OS Pro First Class Foot Rollers

Bringing it all back to the First Class, I’m happy to report that Osaki have done a fantastic job as far as foot massage is concerned. They have designed the foot rest such that you get massage from both the airbags as well as the spinning foot rollers.

There are a total of 3 foot roller rows for each foot that provides a soothing roller style massage from the heel to the toes.


Osaki OS Pro First Class Massage Chair Specifications

  • Osaki OS Pro First Class Massage Chair Specs
  • Roller Type: L-Track
  • Roller Length: 50 Inches (Approximately)
  • Total Airbags: 24
  • Upright Dimensions: 63"L x 30"W x 46.5"H
  • Recline Dimensions: 72"L x 30"W x 41"H
  • Chair Material: Synthetic Leather
  • Height Range: 5’0 – 6’0 ft (approximately)
  • Maximum Recommended Weight: 285 lbs


Osaki OS Pro First Class Massage Chair Pros & Cons!

Pros—The Stuff I Like!
Cons—The Stuff I Don’t Like!
    • 23 Auto Programs!—This is in my opinion the best thing about this chair. 23 auto modes are bound to keep things fresh and exciting for a long long time!
    • 50” L-Track With 3D Rollers!—As we start the new decade with 2020, massaging in 3D is starting to become the norm more and more. I heard a rumour that some manufacturers are even starting to phase out their 2D models. Will 3D rollers be the baseline for chairs going forward? Who knows! Only time will tell!
    • Operability & User Experience—Osaki have done a tremendous job to streamline and simplify the operation of this chair. They have included an integrated side panel to make for easy operations. You can also operate the chair using the LCD touch screen tablet. Last but not least, the chair comes equipped with Bluetooth speakers to enjoy your favourite tunes!
    • User Flexibility Could Be Better—My biggest issue with the First Class is in the user flexibility department. Specifically, I think the height range that the chair is able to accommodate is restrictive. It can accommodate individuals ranging from 5’0-6’0 ft. Basically one whole foot of flexibility is what you get. If you’re on the taller side, taller than 6’0 ft., you might want to consider something else.
    • A Tad Pricey!—The price is a tad off what I like to call the “sweet spot”. Even still, it’s not that shabby and I’ve seen chairs that offer way less but cost more or around the same. Keep reading as you’ll want to see my final recommendation!


Osaki OS Pro First Class Massage Chair: 4 Frequently Asked Questions!

#1 What colours does this chair come in?

There are a total of 4 options for colours: beige, black and beige, brown and beige, and last but certainly not least…..gray! Which one should you pick? Well it’s a preference thing and everyone differs to this regard. My favorite color is the gray, but I also really like the black and beige option as well.

As a rule of thumb, one thing I always shoot for when picking out furniture such as chairs, sofas etc. is to look for a darker shade. Over time it doesn’t appear as dirty as a lighter shade might.

This is just something I’m nit picky about, by all means you don’t have to follow this!

#2 What is the maximum weight that this chair can safely accommodate?

The recommended weight is 285 lbs. The actual weight of the chair is 311 lbs. for those who may be interested.

Is the 285 lbs. weight sufficient?

I think 285 lbs. will cover a whole range of people, so to me yes it is sufficient enough. If you’re slightly over 285 lbs. and you’re interested in the chair, please check with Osaki first before buying.

#3 Does the First Class have vibration massage?

Vibration massage is not something you’ll find on most massage chairs. You might find vibration on the cheaper chairs that cost a couple hundred, but otherwise it’s pretty rare, reason being is vibration massage is not really effective and honestly speaking I wouldn’t even call it massage per say!

More than anything, vibration is more about a feeling of comfort! It does not provide any therapeutic relief if you ask me.

#4 Can the “3rd” dimension of roller protrusion be adjusted?

Absolutely! The 3D intensity can be adjusted either up or down. “Up” means the rollers will protrude into the back and the intensity will increase as a result. “Down” means the rollers will protrude out of the back and the intensity will decrease as a result.

Osaki OS Pro First Class Intensity Levels


Should You Consider Purchasing The Osaki OS Pro First Class Massage Chair?

The best way to answer this question is by doing a comparison of the First Class with other similar chairs in the market. Since the First Class is a 3D L-Track chair, let’s do a comparison with other 3D L-Track chairs. Today we will be comparing the First Class against the Titan Pro Ace II and the Osaki OS Pro Admiral, both of which are fantastic chairs in their own right!

  • Osaki OS Pro First Class
  • $$$$$

  • 5’0 – 6’0 ft & 285 lbs.

    User Height/Weight
  • 50″ L-Track

    Roller Track
  • 23

    Auto Modes
  • 24

  • 3

    Foot Roller Rows
  • Yes

    Memory Save
  • Lower Back

    Heating Pads
  • Titan Pro Ace II
  • $$

  • 5’0 – 6’3 ft & 260 lbs.

    User Height/Weight
  • 52″ L-Track

    Roller Track
  • 6

    Auto Modes
  • 12

  • 2

    Foot Roller Rows
  • No

    Memory Save
  • Lower Back

    Heating Pads
  • Osaki OS Pro Admiral
  • $$$$

  • 5’0 – 6’4 ft & 240 lbs.

    User Height/Weight
  • 49″ L-Track

    Roller Track
  • 16

    Auto Modes
  • 24

  • 3

    Foot Roller Rows
  • No

    Memory Save
  • Lower Back & Calves

    Heating Pads

So what do you figure?

If you’re looking at it from a performance standpoint, the Pro First Class trumps the other 2 chairs. However, the Pro First Class does carry a heavy price tag, so there’s that to consider as well!

Which of the 3 chairs should you get?

All 3 chairs are fantastic in my opinion, and I don’t think you can go wrong with either. If you can afford the Pro First Class, it’s an incredibly solid unit. Otherwise both the Pro Admiral and Pro Ace II are very good options also. The Pro Admiral is also pricey, but the Pro Ace II is not. It’s very much a budget 3D massage chair and therefore a great option for anyone tight on cash.


Consider Sharing This Post If You Enjoyed Reading!

I hope you got some value out of this post. If you did, please show your support by sharing on the social platforms. Last but not least, please feel free to leave your questions and comments down below. I’ll be sure to respond at my earliest convenience!

Osaki OS Pro First Class images were used with permission from Osaki Massage Chair

About Eve

Just an average bloke intrigued by massage and its incredible benefits. Oh, did I mention I also own a massage chair? More on that in the blog posts!

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